How can Vizual Symphony help businesses to maximize technology? Find out from this case study.

The Goal: Enabling a local business to achieve increased collaboration, a higher level of productivity, and to become more competitive in their industry through new tech integration.

Challenges 

This local business client was falling behind the competition quickly and knew lack of technology within the business was at least partially to blame. Because their competitors were operating with streamlined technology, including audio-visual tech and standardized systems throughout the offices, they were not only having a difficult time competing, they were unable to recruit the best employees.

While the business could continue to function with their existing, outdated tech, the employees faced the frustrating task of continually troubleshooting problems and dealing with tech failures. The technology issues prohibited their success and productivity and had even caused some employees to find employment elsewhere.

Because the business was struggling financially, they didn’t have the extra money available in the budget to pay for the desperately needed tech upgrade, which only discouraged the owners and made them feel like their hands were tied. The problems were cyclical in nature, and there didn’t seem to be a way to stop the cycle.

Solutions

After the local business client learned about Vizual Symphony from another business and heard about possible financing options, the owner contacted us looking for answers. Through the free consultation appointment, we sat down with the business owner to get a feel for how well we would work together and started asking questions:

  • What’s working for the business?
  • What’s not working?
  • What is the existing technology structure?
  • How receptive is your staff to learning new technology?
  • Who is in charge of technology at the office and are they willing to work closely with the VS team during this transition process?
  • How could the right financing options help you to make this tech upgrade happen?

We also brought one of our technology experts to a site visit to take a closer look at the technology challenges the client was facing. From there, we presented suggestions to the client and walked them step-by-step through their top options. Realizing they had options and knowing change was possible built their confidence in the process. They were able to catch the vision and felt encouraged, knowing things were going to get better for their business.

More importantly, we were able to help the client identify the payment options and financing they needed to overcome their most significant obstacle: lack of budget funds. Once they knew they would be able to afford the tech upgrade, they became 100% vested in the process.

Vizual Symphony’s Tech Applications for Businesses

Our applications for this business client included the following:

  • Standardized system in all business departments to ensure staff members were on the same page and had the tools necessary to keep productivity high
  • Video conferencing technology to promote collaboration and team-based planning
  • Lecture capture technology provided seamless video recording and replay, which enabled the business to record and replay important meetings to share in-house and to use as a marketing tool
 Cellular boosting service to give all employees the opportunity to have the internet connectivity they need to do their jobs with ease

Business Experiences High ROI with Vizual Symphony Tech Upgrades

Our flexible payment options and third party financing made this client’s tech upgrades possible. While they were unable to come up with the funds to purchase the upgrades upfront, we set them up with the ideal payment plan.

The truth of the matter is this client was in a position in which it had to move forward with technology or it was going to fail. Our 5-year financing enabled them to get started immediately, make the necessary changes, and have the automatic system upgrades and maintenance to ensure success along the way.

It’s these kinds of client relationships and experiences that let us know we are in the right business. We were honored to help this business client pull itself out of a tough position and take the steps necessary to become a local competitor in its industry.

Does your business need a technology upgrade to gain a competitive edge? Connect with our experts at Vizual Symphony today to learn how we can help. Contact us online now to set up a free consultation.

I would like to personally thank you as you did an amazing job by providing us with after-hours support that was over and above any vendor support ... the time spent on the phone trying to troubleshoot the issue and when we confirmed the problem you went late at night to check on what's available for a temporary replacement ... I asked if a technician could come early in the morning with the parts, but you didn't want to take chances and decided to drive to LCHS at 10:15pm. Thanks for all your sincere help and support !!!

La Cañada Unified School District

5.0
2019-05-07T21:12:10+00:00

La Cañada Unified School District

I would like to personally thank you as you did an amazing job by providing us with after-hours support that was over and above any vendor support ... the time spent on the phone trying to troubleshoot the issue and when we confirmed the problem you went late at night to check on what's available for a temporary replacement ... I asked if a technician could come early in the morning with the parts, but you didn't want to take chances and decided to drive to LCHS at 10:15pm. Thanks for all your sincere help and support !!!
Across the board, I've found the folks at Vizual Symphony care about my needs. They work hard to provide good service, which speaks volumes about their actions and their attitudes. So when it came time to look at vendors for new installations, it was easy for us to put them at the top of the list.

Southern California Christian University

5.0
2019-05-07T21:12:35+00:00

Southern California Christian University

Across the board, I've found the folks at Vizual Symphony care about my needs. They work hard to provide good service, which speaks volumes about their actions and their attitudes. So when it came time to look at vendors for new installations, it was easy for us to put them at the top of the list.
Vizual Symphony is a company that listens. I can count on them to provide the solutions that best meet my objectives.

LAUSD Technical Director and Certified Apple Teacher

5.0
2019-05-07T21:13:03+00:00

LAUSD Technical Director and Certified Apple Teacher

Vizual Symphony is a company that listens. I can count on them to provide the solutions that best meet my objectives.
Vizual Symphony is very responsive to our needs. They are knowledgeable and resourceful. They accommodate our class schedules for installations and put in the extra effort to make sure we are 100% satisfied.

CSU Technical Director
5.0
2019-05-07T21:13:33+00:00
CSU Technical Director
Vizual Symphony is very responsive to our needs. They are knowledgeable and resourceful. They accommodate our class schedules for installations and put in the extra effort to make sure we are 100% satisfied.
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